Customer Support

We take support seriously, it's very important for us to look after our customers. To help us maintain our high levels of support, please read through the options below and direct your support request to the right place.


3RDSENSE Client Support

If we're working with you on a project (or have done in the past) and you need to get in touch with us for any reason you can either use our Contact Us Form or pick up the phone and talk to us directly on +61 (0) 2 8923 1200. Please bear in mind that we are in Australia and our normal office hours are Monday to Friday, 9.00 to 5.30


Fizzy Support

If you have a question about or need help with a game you have bought, are having issues with activating the game, please check the Fizzy FAQs first. If there isn't a suitable answer, please lodge a support ticket through Fizzy Customer Support. We use the support portal so that we can can keep track of all support issues and you know you are getting your message directly in front of our Fizzy Customer Services department.


Fizzy Developers

If you want to know more about the Fizzy Game Developers Network (GDN) or need help uploading your game on you can contact us through the Fizzy Developer Portal.

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