CHUniverse Fixit App

This beautiful and simple app makes claiming as simple as it can be.


Client: CHU Strata Insurance

Project: CHUniverse Fixit App

Deliverables: iOS App, Android App

The challenge

CHU are Australia's leading strata insurers. They identified that, particularly in a strata situation, making claims could be an unwieldy process. They gave us the challenge of making it as easy as possible and to develop on a limited budget.


we delivered

The CHUniverse Fix It App is now the simplest way to make a strata insurance claim, and you don't even have to be a CHU customer. 

If you see something which might require a claim, then you can pop open the app and take some photos. The geolocation system will suggest the address, or you can add that too. Add your name, email and a phone number, then submit. CHU will do the rest for you. You don't have to be the policy holder. 

The CHUniverse Fix It App is a small app and it really couldn't be easier to use. Apart from the core claim features, it has plenty of other features packed in too:

    • Pay It - Make a policy payment quickly and easily online
    • Check It - Instantly request a Certificate of Currency
    • CHU 24 Hour Assist - You can reach CHU’s 24 hour assistance line for urgent repairs
    • CHU Locations - Need to contact one of CHU’s offices? A full list of phone and email address is available
    • My Reports - Very simply view your saved and sent Fix It reports


The Outcomes

CHU Fixit is a perfect example of how making things simple can make them more effective. Customers love the app because it is beautiful and easy to use.


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